Strauss & Co. is accepting bids for Recruiting Staffing Services for their
locations throughout the United States. The buyer would like to award this
opportunity to one or more providers who are able to provide the quality and
service-levels outlined in this bid document.
direct contact with the Buyer regarding this opportunity, prior to, during, or
after the Online Bidding Event, until the Buyer contacts you, will cause you to
be in violation of the Sorcity
Member Agreement and be eligible for penalties.
Although price is an important element of this award, the quality and
service-levels included in this document reveal that this is not a price-only
decision. Low bidders will have an opportunity to discuss their capabilities.
The anticipated start date for this contract is May, 2008.
a company-wide program and all U.S. locations will purchase through this award,
which should provide assurance to the awarded bidder that the dollar value
awarded is intended to be met. Any additional quantities, or locations
added will be treated as increased volume under this Online Bid award, and
governed under the same terms as this Event. Please keep this in mind when
working up your bid.
Strauss & Co., founded in 1853, is a brand name apparel marketer with sales in
more than 110 countries. The existing organization is structured around three
brands, including Levis®, Dockers®, and Levi Strauss Signature®. The company
is privately held by descendants of the family of Levi Strauss. Shares of
company stock are not publicly traded in the United States. However, shares of
Levi Strauss Japan K.K., the company's Japanese affiliate, are publicly traded
Strauss & Co. is a worldwide corporation organized into three geographic
divisions. Levi Strauss North America (LSNA), based in San Francisco
headquarters, Levi Strauss Europe (LSE), based in Brussels, and the Asia Pacific
Division (APD), based in Singapore.
company employs a staff of approximately 8850 people worldwide, including
approximately 1,000 people at its San Francisco, California headquarters.
PURPOSE OF THE RFQ
request for Quote (RFQ) was created to allow qualified Providers the opportunity
to bid on General Staffing, including Direct Hire Services, for LS&CO.s DOMESTIC (U.S. only)
We do not
seek IT staffing services for the purposes of this RFQ.
These services are procured
directly and separately by the IT department. However, we will accept bids for
the IT category in our pricing sheets and share the results with the IT
department, for their consideration. We do not guarantee that IT will utilize
Providers may bid on all
relevant sections of this RFQ for which Providers can meet requirements.
LS&CO. is NOT currently
seeking services for contingent labor solutions/technology (often known as VMS
providers). LS&CO has further decided not to seek Managed Service Providers (MSP's)
at this time.
We recommend that you
carefully review our model and expectations of services before beginning your
response, to further determine whether your firm can offer a good fit for LS&CO.
CONTINGENT LABOR BACKGROUND
Procurement Services manager responsible for Corporate Services is the key
stakeholder and owner of the business relationship. The Sr. Vice-President of
Finance, North America is the key sponsor.
primary stakeholders of this RFQ include the Directors of the CSCs, the
managers and executives located at the San Francisco Corporate Headquarters and
New York showroom on Broadway, and the LS&CO. Procurement Services Department.
This Online Bid Event will be broken down into biddable
groups, with a link to each group. This will allow for bidding by region and
To determine how these groups will be broken down, interested
providers must reply to Sorcity, per the Key Dates below, with the provided Bid
Grid filled out. This grid allows Providers to identify which areas and labor
types they propose to provide for this award.
All grids that are received on time will be evaluated and the
bid groups will be created and posted as links within this Event, per the Key
Dates below. At that time, Providers will be able to access the individual
groups, and associated Line Item Worksheet, representing all bid groups, with
which to work up your bids.
(cells highlighted in grey are not needed)
|Other Locations (83%
|Canton, MS. CSC
|Hebron, KY. CSC
Providers who are able to
provide all items listed per each Bid Group, and meet all terms and conditions stated within this
Event, are invited to bid in this Online Bid Event. You may not bid otherwise.
Bids will only be accepted in this Online Bid Event. Bidding in any other
manner will disqualify you for this opportunity.
We look forward to your
participation. Please read ALL specifications before placing your bid. Here
are some additional guidelines:
with the instructions in the notification email you were sent informing you of
providing the bidder this
Line Item Worksheet to list per-unit pricing which will automatically
calculate the Total bid price.
Total from the Worksheet is entered in the Event. Do not enter line item
prices online or your bid will be inaccurate.
Please be sure
to save the Line Item Worksheet to your desktop first, and then use it to
work up your Bid.
placed are not to include IQN (VMS Tool) fees or San Francisco sick
leave or heath care fees.
percentage for other items in this category, and your Dun & Bradstreet number, should also be
placed in the Line Item Worksheet where noted.
The mark-up percent
is an important part of
the decision criteria, and must match the discount provided, so
vendors should factor this into their pricing structure.
Once the bidding ends,
ALL bidders must send in their electronic Line Item Worksheet to
email@example.com within two (2) hours upon Event end.
After the bid, you may be asked to meet with LS&CO to finalize their
understanding of your capabilities. If requested, please have this document
prepared in advance of your meeting. We seek
Providers that can communicate concisely and quickly. Keeping in mind that an RFQ response reflects the quality of service and communication we can
anticipate, please answer only the questions asked in this document, keep
responses BRIEF & CONCISE, and DO NOT include other marketing collateral.
Failure to do so will result in a downgraded score.
Master Services Agreement: We have provided an advanced look at the standard
LS&CO service contract that is to be signed by the awarded Provider. We urge
all Providers to review this in advance so that you are aware of the general
terms and conditions of LS&CO before bidding.
Information: This is provided in addition to the
MSA above in hopes that Suppliers will have as much complete information as
possible to enable them to bid more accurately.
Please note the
difference in job titles for the Light Industrial category in the Plaza vs.
final selection of the preferred vendor and the beginning of implementation is
scheduled to take place in May, 2008. The key dates below are guidelines for
potential Providers to be considered during the selection process. All dates
are subject to change.
DATES: Anticipated for Award (U.S. Central Time)
I confirm I meet all terms and
Will-Bid Event #4001
Email Bid Grid to
All clarifying questions should be entered
Providers must be registered with Sorcity (no
Receive Access Code and place opening bid
Final bids due (Plaza)
Final bids due (Other Locations 83% NY)
Final bids due (Canton, MS)
Final bids due (Hebron, KY)
Final bids due (Henderson, NV)
Buyer will contact low bid Providers
If requested, Questionnaires must be sent to
4/16 - 4/18
Selected low bidders to meet with buyer
Dependent on time needed to obtain executive
approval, Buyer will award to best qualified Provide
SCOPE OF SERVICES
The Procurement Services Department is leading this
effort and seeks a partnership with firms who can provide the capabilities
described in the attached Master Services Agreement template (see addendums).
Some key capabilities are described as follows:
General Staffing Services
Provider will recruit and retain Provider
employees (Contractors) who are qualified to perform LS&CO.s requirements.
Perform comprehensive screening and testing of
Verify candidates employment history,
including reasonable reference checks. Advanced searches will be conducted by
Provider upon LS&CO. request.
Provide temp process training, including
instruction in entering required data into the LS&CO. VMS on-line requisitioning
tool (if applicable.)
As the employer, Provider will maintain all
necessary personnel and payroll records for its Contractors assigned to LS&CO. ,
and provide for liability, fidelity and Workers' Compensation insurance coverage
in the amount as hereinafter set forth
Account Manager - Provider will provide an
Account Manager who will be responsible for all onsite activities. This person
will also oversee the local On-Site Coordinator.
Provide Temp-To-Hire option: LS&CO. may
hire any Contractor at any time (regardless of hours worked) by paying an agreed
Provide Direct Staffing services: Upon LS&CO.s request,
Provider shall find, recruit, and refer to LS&CO. the most qualified
candidate(s) for immediate and permanent placement with LS&CO., including
Recruit and retain Contractors who are qualified to
perform LS&CO.s requirements.
Perform comprehensive screening and testing of
Verify candidates employment history, including
reasonable reference checks.
Technology: If requested, Provider will agree
to use LS&CO.s requisitioning tool (VMS Tool) as the system of record to
requisition, track and manage the records of all Contractors it provides to
Monitor Length of Stay for all Contractors per
Reporting: By the completion of initial
implementation, Provider will provide LS&CO. with a list and samples of its
standard reports, from which LS&CO. and Provider will develop a standard set of
reports for LS&CO.
Ability to assist management in identifying
best practices, enhancing our ability to achieve company process improvement
LS&CO Contingent Labor by
Levi Plaza Corporate
Located in San Francisco, Ca.
bid upon separately and are located in in Canton, Mississippi; Henderson, Nevada;
New York City, New York
Trophy Club, TX
North Little Rock, AR
Hoffman Estates, IL
St. Louis, MO.
Los Angeles, CA
CURRENT LS&CO MODEL
Model/Scope of Services
LS&CO. currently uses a
Preferred Provider Model for Recruiting Services and does not utilize the
services of a Managed Service Provider (MSP). Our current preferred providers
handle recruiting services for the LS&CO. corporate headquarters in San
Francisco and are general staffing agencies who also provide payroll services. Providers proposing to offer
staffing services in the Bay Area must have strong contacts and resources, and a
long history of operation and experience in that region.
Our Preferred Provider
in the field also offers Direct Hire services, especially for the three Customer
Service Centers (CSCs).
While we currently utilize only two Preferred Providers, we have a number of
Providers that provide back-up services for us. These Providers have executed
Agreements with LS&CO., utilizing the same rates and terms as our Preferred
Providers. The benefit of being an Approved Provider, in addition to receiving
compensation for back-up services, is that the Approved Provider has a better
opportunity to showcase their abilities and to possibly be transitioned to a
Preferred Provider. The primary difference between the two programs is that
LS&CO. stakeholders are required to utilize Preferred Provider services first
and foremost. When and if the Preferred Provider cannot fulfill a requisition,
an Approved Provider is utilized.
Requisitioning Tool Utilized
We utilize the IQNavigator (IQN)
requisitioning tool/solution for all services recruited and payrolled via our
two preferred Providers.
On a weekly
basis, an invoice is generated in IQN that shows all time and attendance charges
for each Preferred Provider. The Provider does not generate a direct invoice.
IQN is considered the System of Record and LS&CO. pays the Provider directly
using the data from IQN.
important to note that LS&CO. expects its Preferred Providers to maintain timely
approvals and revisions of time and attendance and will not pay invoices that
are submitted more than 6 months late. (See MSA template attached.)
At the three CSCs, the
process is a bit more manual because of the number of workers involved on a
daily basis. In addition, workers enter their time through the Kronos time and
attendance tool, a Kronos report is generated showing resulting time worked, and
and Provider must approve or revise
the data by a weekly deadline in order to pay the Contractors on time.
In San Francisco, the current Providers On-Site Coordinator maintains an office
at the Plaza near the LS&CO. Human Resources department.
In the Canton, Henderson, and Hebron Customer Service Centers, Provider must
maintain branch offices in these areas with account representatives who
essentially fill the same role as the On-Site Coordinator. During seasonal
periods when a CSC generates enough volume to warrant an On-Site Coordinator.,
the On-Site absorbs many of the duties normally filled by the branch office
Managed Services Provider
Currently, LS&CO. is managed in-house and we do not use an MSP.
San Francisco Plaza Hours and impact on overtime:
At the LS&CO.
San Francisco Headquarters Office, the
standard work schedule is:
40 hours per
Monday through Thursday
- 7:45 a.m. to 5:15 p.m.; and
- 7:45 a.m. to 12:45 p.m.
(non-exempt): 45 minutes Monday through Thursday.
Non-exempt employees are also entitled to two 15-minute rest breaks, one in the
morning and one in the afternoon, Monday through Thursday, and a 15-minute
morning break on Friday.
Monday through Thursday: Anything over 8.75 hours is overtime
Friday: Anything over 5.0 hours is overtime
Note: IQN documents workers lunch breaks
FUTURE LS&CO PROPOSED MODEL
Model/Scope of Services
While we would be very
interested in firms who propose to provide services in all areas, we foresee
that we will more likely receive proposals from firms as follows:
Bay Area general
staffing firms who propose to fill all or most of the job positions there
National staffing firms
who can fill all positions
Regional staffing firms
who will propose to fill the light industrial and administrative positions
at one or more of the CSCs
We are especially interested
in proposals from general staffing agencies that have a consistently robust
selection of financial/accounting clerks, since there are significantly more
hours available that are currently being filled by Approved Providers.
LS&CO. plans to continue its
Approved Provider program.
Requisitioning Tool Utilized
PLEASE NOTE: LS&CO. will not consider using a different VMS tool for the year
2008. This is due to current implementation of a new enterprise system.
We expect our Preferred
Providers to have the ability to integrate their services with our VMS system.
We are very interested in Providers who have experience with IQN and would
entertain any ideas for improving our current requisitioning process.
Special Note regarding
In San Francisco, we will expect the Provider to maintain an On-Site
Coordinator, at no extra charge to LS&CO.
In the Canton, Henderson, and Hebron Customer Service Centers, we will also
expect, at no extra charge and at a minimum, a full-time On-Site Coordinator for
any shift of 50 or more Contractors and 1 part-time person for any shift of 30
to 49 Contractors, in addition to an account representative maintaining an
office in each city. (We need more hands-on observation for the CSCs since the
volume on a daily basis is usually very active.)
Sorcity is committed to
following the Institute for Supply Managements Ethics Guidelines for
procurement and has therefore implemented the following bid guidelines to ensure
all providers are treated fairly. Please comply with the following or you may be
disqualified from bidding on this opportunity.
questions or exceptions should be entered above through the [Question] button.
Answers will be posted, shortly thereafter, for all Providers to view.
If you need to
speak directly to a representative, please contact Sorcity at (972) 661-3265.
Any direct contact with Buyer is strictly prohibited and may result in immediate
disqualification to participate in this bidding event.
By placing a
bid in this Event, you represent that your firm agrees to all terms,
stated in the Sorcity Member Agreement, and all content, terms, and conditions
contained in this document, except for any exception Sorcity, or the Buyer, may
grant in writing, or on the Question & Answer page linked above.
understands that no assumptions are to be made, and that content, or clauses,
not contained in this event do not apply, unless approved in writing by the
Buyer and Sorcity.
This bid must be honored
for the duration of your discussions with the purchasing organization, per
the terms stated in the Online Bidding Event. If you are unable to honor
this bid at any time, you MUST cease discussions with the Buyer and notify
Sorcity. Please read the Sorcity Member Agreement regarding not honoring
your bid and any associated penalty fees.