Travel Management Services
Final Bid: $232,100.03
Bid Number 119: $232,561.76
Bid Number 118: $232,600.03
Bid Number 117: $233,100.03
Bid Number 2: $685,000.00
 First Bid:$690,000.00
Reverse-Auction ID:   4772
Date Ended: May 15, 2014
Duration:   13 days   23 hr  
Start:   Thu May 1, 2014 at 11:00 am CT
End:     Thu May 15, 2014 at 10:35 am CT
Category:   Travel - Other

Qty: 3   Unit: Year



ebid Summary  (read full details below)


Travel Management Services for locations: London, Miami, Bahamas, Caribbean, & Panama

First Term:

3-year period with 2-Year extensions


3-Year lock on all TMS fees

Listen To:

Sorcity Welcome  (listening optional)


Sorcity at 972-661-3265



Cable & Wireless Communications (CWC) is accepting bids for Travel Management Services (TMS) for their office locations across London, Miami, Bahamas, Caribbean, & Panama. The term of this award covers an initial 3-year period plus subsequent 2-year extensions, agreed to between Buyer and Service Provider, provided performance and pricing is on track.


Please read this complete ebid, all email notices, and the Sorcity Member Agreement, in full, so you understand the bid guidelines and are properly prepared for this bid if your company qualifies and would like to participate.

The Buyer would like to establish a long-term relationship with a Service Provider who is able to provide the quality and service-levels outlined in this bid document.  The anticipated start date for this award is July 2014.

This is a company-wide program. All locations will purchase through this award, which should provide assurance to the awarded bidder that the dollar value awarded is intended to be met.


Email Sorcity your meeting preferences: 

After the bidding ends, the Buyer may contact several low bidders to request a meeting in order to further understand the bidder's capabilities and additional benefits before an award is made (see Key Dates below). There will be 3 time slots reserved on May 19th & 20th for these meetings.  Please email your 1st, 2nd, & 3rd choice of times to Sorcity now so we can better accommodate your preferences.  Times available for both the 19th & 20th are: 10:00am, 1:00pm, & 3:00pm (EST). To email your preferred times now, Click Here.


Location for meetings:

Meetings will be conducted via phone and webcast.  Additional details pertaining to this meeting will be provided should you be selected.



To ensure the bid process remains fair, any direct contact with the Buying Organization regarding this opportunity, during or after this bid process, until the Buyer contacts you, will cause you to be in violation of the bid process and be eligible for penalties (see Sorcity Member Agreement).



If you are able to provide and bid on the services listed and meet all terms and conditions stated, then you are invited to bid in this Online Bid Event (e bid). You may not bid otherwise.  


Please perform honorably.  Bids will only be accepted through this e bid.  Bidding in any other manner, or attempting to sell directly to one of the Buyer's locations will disqualify you for this business for the term of the award and will remove you from good standing with the Buyer and Sorcity for future business.  We look forward to your participation and help in maintaining the integrity of this fair and objective bid process.

Additional bid guidelines:

  1. Please comply with the instructions in the Bid Notice email you were sent informing you of this opportunity including any reminders and updates provided.

  2. Due to optimizations over time, or changes within the Buyer's process, or other unknown factors, the Service Provider should factor in accommodating a couple of changes during the term, without the change impacting price, provided that the change needed is relatively equivalent to the current need. Where the change is not equivalent to the current need, the price increases or decreases must be equivalent in discount to the discount provided in this bid and not marked up. Service Provider will provide transparent analysis to support the change.


Line Item Worksheet: (LIW)

  1. Sorcity is providing you this Line Item Worksheet (LIW) as one of the bid documents, to list your per unit pricing, which will automatically calculate the “Total” bid price. Only the “Total” from the Worksheet may be entered as your bid in the online Event. Do not attempt to enter line item prices online or your bid will be inaccurate. 

  2. Please be sure to save the Line Item Worksheet to your desktop first, and then use it to work up your Bid.  This will allow you to promptly return this worksheet once the bidding ends.

  3. Please follow the instructions including filling in all items highlighted in green such as your Dun & Bradstreet number and Unit Prices where noted, as it is part of this bid package.

  4. YOUR COMPLETED LINE ITEM WORKSHEET IS A REQUIREMENT AND MUST BE RETURNED TO SORCITY WITHIN (1) HOUR AFTER THE BID ENDS, regardless of your bid position. Failure to do so may render your bid unacceptable and invoke penalties.


  1. MSA/SLA - This document contains the standard CWC Master Service Agreement contract that is to be signed by the awarded Service Provider, as well as all required service levels (Service Level Agreement). Therefore, please be sure you have thoroughly read and understand this document before bidding.

  2. CWC T&E Policy - This document is provided in addition to all details and requirements listed in the MSA/LSA document in hopes that you will have as much complete information as possible to enable you to bid more accurately.

  3. Destinations - This document provides a list of the most common travel destination and city pairs across all CWC divisions and locations.

KEY DATES: Anticipated for Award


US. Central

U.S. Eastern



5/5 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

I confirm I meet all terms and Will-Bid Event #4772 - TMS

5/6 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

All clarifying questions should be entered online

5/7 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

Service Providers must be registered with Sorcity (no cost)

5/8 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

Email Sorcity your meeting time preferences

5/12 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

Service Provider to send Sorcity initial LIW pricing

5/14 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

Receive Access Code and place opening bid

5/15 by

9:00 a.m.

10:00 a.m.

3:00 p.m.

Final bids due for Event #4772 - TMS

5/15 by

10:00 a.m.

11:00 a.m.

4:00 p.m.

Service Provider to send Line Item Worksheet to Sorcity


Buyer will contact low bidders


Buyer to meet with low bidders

5/30 by

Buyer will award to best qualified Service Provider



Sorcity is committed to following the Institute for Supply Management’s Ethics Guidelines for procurement and has therefore implemented the following bid guidelines to ensure all Service Providers are treated fairly. Please comply with the following or you may be disqualified from bidding on this opportunity. 

  • All clarifying questions or exceptions should be entered above through the [View & Ask Questions] button. Answers will be posted, shortly thereafter, for all Service Providers to view. 

  • If you need to speak directly to a representative, please call Sorcity at (972) 661- 3265. Any direct contact with Buyer, regarding this bid, is prohibited and may result in immediate disqualification to participate in this ebid. 

  • By placing a bid in this ebid, you represent that your firm agrees to all terms, stated in the Sorcity Member Agreement, and all content, terms, and conditions contained in this document, except for any exception Sorcity, or the Buyer, may grant in writing, or on the Question & Answer page linked above.

  • The Service Provider understands that no assumptions are to be made, and that content, or clauses, not contained in this ebid do not apply, unless approved in writing by the Buyer and Sorcity. 

  • This bid must be honored for the duration of your discussions with the purchasing organization, per the terms stated in the e bid. If you are unable to honor this bid at any time, you MUST cease discussions with the Buyer and notify Sorcity. Please read the Sorcity Member Agreement regarding not honoring your bid and any associated penalty fees. 

Online Bid Procedures:

Other criteria:

  1. Buyer prefers payment terms of Net 60 Days, although if you can not provide this, or it raises your prices (hedging), then 30-day payment terms will be considered and may be bid in this ebid.

  2. Service Provider must support English and Spanish languages

  3. Buyer prefers to have the ability to generate "self-help" reports via an online tool provided by Service Provider

  4. Service Provider must be able to generate monthly reports by cost center for financial reconciliation purposes

  5. Awarded Service Provider agrees to automatically use Buyer's Air and Hotel negotiated rates, if lower than Service Provider's.

  6. Awarded Service Provider must honor their bid prices, per the terms stated, until July 2017.

We appreciate your participation in this ebid opportunity!

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