1-Year lock with Price Fluctuation review
at each 12-months
Must be able to utilize ServiceChannel (see
Sorcity at 214-718-6004
Inc. is accepting bids for Pest Control Services on a 3-year term for their
U.S. locations. Please read this complete
all email notices, and the Sorcity Member Agreement, in full, so you understand
the bid guidelines and are properly prepared for this bid if your company
qualifies and would like to participate.
The Buyer would like to establish a long-term relationship with one Supplier who
is able to provide the quality and service-levels outlined in this bid document.
Suppliers should have experience in handling both routine visits and on-demand
events that require immediate response in a retail setting either in malls or at
stand alone locations.
Any additional services provided in this category will be treated as increased
volume under this ebid award, and governed under the same terms as this Event.
Although price is an important element of this award, this is not a price-only
decision. Other factors to be considered include; responsiveness, terms and conditions, and
relationship. After the bidding ends, the Buyer may contact several low bidders so they have
an opportunity to discuss their capabilities, and additional benefits, before an award is
made (see Key Dates below).
Any direct contact with the Buying Organization regarding this opportunity,
prior to, during, or after the Online Bid Event, until the Buyer contacts
you, will cause you to be in violation of the bid process and be eligible for
penalties (see Sorcity Member Agreement).
of scheduled visits and total hours included in the Line Item Worksheet for the
services listed are expected to be the minimum purchasing requirements during the next
3-years, based on the last 12-months of actual usage.
suppliers should know that the Buyer does not intend to
award a price higher than what they are currently paying, so bid aggressively.
If you are able to provide and bid on all
services listed, and meet all terms and conditions stated, then you are invited
to bid in this Online Bid Event (ebid). You may not bid otherwise.
Bids will Only be accepted through this ebid. Bidding in any other manner,
or attempting to sell directly to one of the Buyer's locations, will
disqualify you for this business for the term of the award and will
remove you from good standing with the Buyer and Sorcity for future business. We look forward to your
participation and help in maintaining the integrity of this fair and objective
Please comply with the instructions in the Bid Notice email you were
sent informing you of this opportunity.
Sorcity is providing you this
Worksheet to list per unit pricing, which will automatically calculate the
Total bid price. Only the Total from the Worksheet may be entered as
your bid in the online Event. Do not attempt to enter line item prices online or your bid will be
Please be sure to
save the Line Item Worksheet to your desktop first, then use it to work
up your Bid. This will allow you to promptly return this worksheet once the bidding ends.
COMPLETED LINE ITEM WORKSHEET IS A REQUIREMENT AND MUST BE RETURNED TO
SORCITY WITHIN (1) HOUR AFTER THE BID ENDS. Failure to do so may render your
bid unacceptable and invoke penalties.
Buyer is requesting Bidder's best price in the bid, to include rebates,
allowances, and other incentive programs, and does not want these other
incentive programs in addition to the price, but instead included as part of the price
bid. The intention of this requirement is to eliminate these other programs so
tracking and auditing is not required, but instead, straight forward prices are
Your Dun &
Bradstreet number should be placed in the Line Item Worksheet, where noted.
Gap asks you to submit a thoughtful, complete, and accurate response to this
questionnaire so that you realize every opportunity to participate, and so they
can make a timely and informed decision. Your answers must be sufficiently
detailed to facilitate an informed and accurate assessment of your offering
without undue need for clarification. Clarity and sufficient details are
Completed Questionnaires should be emailed to Sorcity by no later than
Tuesday, March 1, 2011.
Here are requirements specific to this purchase:
Must be able to provide Pest Control Services to all U.S. locations
for Gap, Old Navy, and Banana Republic stores
Provide Routine Preventative Maintenance Service for weekly / monthly /
This is to be priced as a fixed price per visit
Actual schedules are facilitated by each location
Average store size across the entire fleet is 12,920 sq ft. Actual square
footage varies by brand and can be found at
Average time spent at each location is slightly over a half hour
Provide Non-Routine Service for On-Demand events that require a quick
response, such as bed bugs or other infestation
This to be priced as an hourly rate
Rate is to include time and materials
On-Demand events shall have a "Not To Exceed" value $500.00 on the initial
visit. If the supplier determines that the NTE value will be exceeded,
then approval must be obtained from Gap facilities. If a return visit is
required, then a proposal must be provided to Gap describing the labor and
For On-Demand events, the store will open a work order in ServiceChannel and
it will be emailed to the pest control company. The severity / priority of
the issue is defined based on how the store describes the problem and that
will dictate the expected response time.
Gap is most concerned with their repair supplier adequately meeting Service
Level Agreements (SLAs) and being efficient in first visit resolution of
service calls. Services are directed through ServiceChannel, who will assign
a call a priority level as follows: (90% means that the technician must be
onsite within the specified timeframe 90% of the time)
Priority 1 - [90%] Tech on site within 2 hours
Priority 2 - [90%] Tech on site within 24
Priority 3 - [90%] Tech on site within 48 hours (2 business days)
Gap will release a batch of work orders for the year to the winning bidder
for the scheduled service / inspection. The pest control company will manage
the completion through ServiceChannel including invoicing, updating the work
Must be able to invoice within 60-days utilizing ServiceChannel interface
Technicians must use store phone to check in and out of ServiceChannels
work order system
Routine Scheduled Preventative Maintenance
Non-Routine On-Demand Service
KEY DATES: Anticipated for Award (U.S. Central
I confirm I meet all terms and
Will-Bid Event #4619
All clarifying questions should be entered
You must be currently registered with Sorcity (no cost)
Supplier to email completed Questionnaire to Sorcity
Receive Access Code and place opening bid
Final bids due for Event #4619 - Pest
Line Item Worksheet due to Sorcity
Buyer will contact low bid Suppliers
Supplier to notify Sorcity of agreed to Price Fluctuation
Buyer will award to best qualified Supplier
Sorcity is committed to
following the Institute for Supply Managements Ethics Guidelines for
procurement and has therefore implemented the following bid guidelines to ensure
all suppliers are treated fairly. Please comply with the following or you may be
disqualified from bidding on this opportunity.
questions or exceptions should be entered above through the [Question] button.
Answers will be posted, shortly thereafter, for all Suppliers to
If you need to speak
directly to a representative, please call Sorcity at (972) 661-3265. Any
direct contact with Buyer, regarding this bid, is prohibited
and may result in immediate disqualification to participate in this ebid.
By placing a bid in
this ebid, you represent that your firm agrees to all terms, stated in the
Sorcity Member Agreement, and all content, terms, and conditions contained in
this document, except for any exception Sorcity, or the Buyer, may grant in
writing, or on the Question & Answer page linked above.
understands that no assumptions are to be made, and that content, or clauses,
not contained in this ebid
do not apply, unless approved in writing by the
Buyer and Sorcity.
This bid must be
honored for the duration of your discussions with the purchasing organization,
per the terms stated in the ebid. If you are unable to honor
this bid at any time, you MUST cease discussions with the Buyer and notify
Sorcity. Please read the Sorcity Member Agreement regarding not honoring your
bid and any associated penalty
All invoices are to be loaded
into Service Channel either through an XML interface or updated in Service
Channel by a 3rd party
Rates must be fixed for the
initial 12-month period and then for each subsequent 12-month period, at
which time rates may be adjusted up or down based on verifiable
documentation justifying a change per the terms agreed to. Prices shall not be increased by
more than 2% on an annual basis. Notice should be given at least 30-days
prior to the end of the current price period. The appropriate formula
or index to be used is to be agreed to by buyer and seller and reported to
Sorcity prior to the award.
Seller must honor their bid
price until March 2014 in accordance with the Price
Fluctuation Clause stated above.
We appreciate your
participation in this ebid
PLACE YOUR BID BELOW:(
Bid Box appears
on Opening Bid Day, once you have logged into your account after registering and
entering the Access Code)